This month I worked on a document which discussed and documented the process of developing the journey maps. This allowed me to understand and review this process before the drawings were issued to key stakeholders. The document would also form the basis for a chapter in the final thesis. The document aimed to address: Why these drawings were being produced? The value of these moving forward in the project? How do these relate to wider reading? Also this month, contacts were identified through online research for the organisations which the journey maps would be targeted at.
During February this website was also updated, with a revised design and new sections for the journey maps and a space for other project information.