During March the journey maps were initially issued to both Brighton and Lambeth research locations. Unfortunately even after reminder / follow up emails, no responses were received. I also attended 'Fast Forward: The Collaborative 2015 and beyond' conference, this event highlighted the innovative work being undertaken in mental health service provision and access across the London borough of Lambeth.
This month I worked on a document which discussed and documented the process of developing the journey maps. This allowed me to understand and review this process before the drawings were issued to key stakeholders. The document would also form the basis for a chapter in the final thesis. The document aimed to address: Why these drawings were being produced? The value of these moving forward in the project? How do these relate to wider reading? Also this month, contacts were identified through online research for the organisations which the journey maps would be targeted at.
During February this website was also updated, with a revised design and new sections for the journey maps and a space for other project information.
This month I have finished the journey maps (V1.0), which after review will be used to make contact with key stakeholders to facilitate a dialogue. This site has also developed further, with the journey maps uploaded and pages created for key issues / findings relating to the complex web of issues that this research is grappling with.
I attended the sensing spaces exhibition at the Royal Academy. One exhibit, which was extremely interesting, was the participatory exhibit by Diebedo Francis Kere:
"I believe it is important to engage people in the process of building so they have an investment in what is developed. Through thinking and working together people find that the built object becomes part of a bonding experience."
Also this month I have been reading to understand the behaviours explored in the journey maps in more detail. With the view to begin developing drawings which can be cross referenced to look in more detail about existing support service processes and networks.
In December I focused on further developing the journey maps to bring them to the point at which they could form the basis for a discussion with key stakeholders, to further develop these.
I also began to work on this website as a place to collate information, test ideas and showcase images which would aid in the process of making initial contact and develop relationships with stakeholders.
As the journey maps developed it became apparent that it would be important to combine these with other mappings / diagrams to describe service processes and stakeholder interaction. This could be achieved by developing a system of coding, which would allow all these drawings to reference to each other and interrelate to form design tools going forward.
This month I began to look into defining the terms of the investigation more carefully including: What is a vulnerable individual? What constitutes an urban realm? When does behaviour actually become anti-social?
The journey maps were also developed further, simplifying the logos / colours and locating / distilling many real life case studies into three very specific, designed but 'authentic' personas.
I also explored the idea of targeting one of the personas to a support network in three locations - the North East, London and the South Coast.
Finally I investigated the Dott07 manual for potential relevant project case studies, specifically DaSH. This project developed ideas to make sexual health services easier to access in Gateshead.
Prior to beginning my PhD, I was invited to attend the SKIP residential workshop at Kingston University.
The PhD began with a general introduction to research at Kingston, through a series of research training events and lectures.
I attended the monthly design research seminar with fellow PhD researchers. At this session we explored the importance of clearly defining the aims and objectives of a research project.
I also had the first supervisory meeting with my director of studies, here we discussed the development of user journey maps and diagrams to illustrate the key points in the journey from damaging behaviours through support services. We also explored ways of graphically portraying the issues and network of stakeholders involved in these journeys.
Introduced to Helen Goodwin's research 'Public life by design?'